Terms of use:
VIRL Terms of Use
Effective Date: 05/01/2026 Last Updated: 04/28/2026
These Terms of Use ("Terms") are a binding agreement between you and Wooz Inc. ("Wooz," "we," "us," or "our"), a Delaware corporation with principal offices at 32 Willow Road, Menlo Park, CA 94025, United States. They govern your access to and use of the VIRL website at playvirl.app (the "Site"), the VIRL mobile application, and any related services (collectively, the "Service").
⚠ PLEASE READ CAREFULLY. These Terms include an arbitration agreement and a class-action waiver in Section 17 that affect how disputes are resolved. By using the Service, you agree to these provisions to the extent permitted by law.
1. Acceptance of Terms
By creating a VIRL account, accessing the Site, or using the Service in any way, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
We may update these Terms from time to time. Material changes will be communicated by email, in-app notice, or a prominent notice on the Site at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance.
2. Eligibility
2.1 Minimum Age
You must be at least 13 years old to use VIRL. If you are under 13, you may not use the Service or create an account.
2.2 Users Under 18
If you are between 13 and 17, you represent that your parent or legal guardian has reviewed these Terms and consents to your use of the Service. We may require verifiable parental consent depending on your jurisdiction.
2.3 Geographic Restrictions
The Service is currently offered in the United States and select other markets. We may restrict access from certain countries or regions. You are responsible for compliance with the laws of your jurisdiction.
2.4 Prior Termination
If we have previously terminated your account or banned you from the Service, you may not create a new account without our prior written consent.
3. Your Account
3.1 Account Creation
To use most features of the Service, you must create an account. You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for safeguarding your account credentials and for all activity under your account.
3.2 Account Security
Notify us immediately at support@playvirl.app if you suspect unauthorized access to your account.
3.3 One Account Per Person
You may not maintain more than one account, transfer your account to another person, or impersonate another person.
4. The Service
4.1 What VIRL Does
VIRL is a mobile gaming platform where every game uses your phone's camera as the primary input. The Service automatically records short video clips of gameplay ("Receipts") which can be shared with named friends you choose, saved to your device, or, with your action, posted to third-party platforms.
4.2 Permissions
To work properly, VIRL requires access to your device's camera, microphone, and notifications, and may request access to contacts, photos, and location. You can grant or revoke these permissions in your device settings; some features will not function without them.
4.3 Beta Features
We may make new features available in beta or early-access form. Beta features are provided "as is," may be unstable, and may be modified or discontinued at any time.
4.4 No Guarantee of Availability
We may modify, suspend, or discontinue the Service (in whole or in part) at any time. We will use reasonable efforts to notify you of material discontinuations.
5. License to Use the Service
Subject to your compliance with these Terms, Wooz grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial entertainment.
You may not:
copy, modify, or create derivative works of the Service;
reverse engineer, decompile, or disassemble the Service except as expressly permitted by law;
rent, lease, lend, sell, sublicense, distribute, or commercially exploit the Service;
use the Service to develop a competing product;
use any automated means (bots, scrapers, crawlers) to access the Service except as expressly permitted by us;
circumvent, disable, or interfere with security or content-protection features.
6. User Content and the License You Grant Us
6.1 Definition
"User Content" means anything you create, upload, post, send, or share through the Service, including Receipts, video clips, images, audio, gestures captured by the camera, scores, messages, profile information, school affiliations, and reactions.
6.2 Ownership
You retain ownership of your User Content. We do not claim ownership.
6.3 License to Wooz
By creating, uploading, or sharing User Content, you grant Wooz a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (e.g., apply automatic edits, captions, watermarks), create derivative works (e.g., compile reels, generate kill cams), publicly perform, display, and distribute the User Content for the purpose of operating, providing, and promoting the Service.
This license is limited as follows:
It applies only to User Content you knowingly create or share through the Service.
It terminates when you delete the User Content or your account, except (a) for User Content already shared with another user (which they may have downloaded or saved), and (b) for backup, legal, or trust-and-safety records we are required to retain.
6.4 Promotional Use
We may showcase exemplary User Content in marketing of the Service (for example, in App Store screenshots or social-media posts). If you do not want your User Content used promotionally, opt out in your in-app settings or contact support@playvirl.app.
6.5 Receipts and Recipient Veto
Receipts you create are sent to recipients you name. Recipients have a 60-second window to block public resharing of a Receipt sent to them. If a recipient blocks resharing, you cannot post that Receipt to public third-party platforms through VIRL's share flow.
6.6 Your Representations About User Content
You represent and warrant that:
you have all necessary rights to your User Content and to grant the license above;
you have obtained the consent of all identifiable individuals depicted in your User Content (or, where applicable, the consent of their parent or guardian) to be filmed and to have the resulting content shared as described in these Terms;
your User Content does not infringe any third-party right or violate any law.
7. Acceptable Use
You agree not to use the Service to:
harass, bully, threaten, stalk, or intimidate any person;
target any person who has indicated they do not wish to be targeted, including by re-creating accounts to evade blocks;
create or share User Content that depicts minors in a sexualized manner; that depicts violence, gore, or graphic content; that promotes self-harm; or that is otherwise prohibited by these Terms;
film, capture, or share images or video of any person without their consent in a context where they have a reasonable expectation of privacy (bathrooms, locker rooms, private homes without permission);
use VIRL to surveil, track, or follow another person without their knowledge in a manner that would constitute stalking under any applicable law;
impersonate any other person or misrepresent your affiliation with any person or entity;
post content that is defamatory, hateful, discriminatory, or that incites violence;
post nudity, sexually explicit content, or content soliciting sexual conduct;
engage in any activity that violates law (including export controls, sanctions, intellectual-property law, or privacy law);
transmit viruses, malware, or harmful code;
attempt to gain unauthorized access to the Service or to other users' accounts;
spam, send unsolicited messages, or operate fake accounts;
use the Service for commercial purposes without our written consent (including paid advertising, MLM, or fundraising);
buy, sell, or transfer accounts, virtual currency, or virtual items outside the Service.
7.1 No Stalking, No Doxxing
The Shooting Game and other location-aware features must be used only between mutual, consenting friends. Using VIRL features to follow, locate, or photograph a person who has not consented or who has indicated they do not wish to be targeted is a serious violation and may result in immediate account termination, referral to law enforcement, and civil liability.
7.2 Reporting Abuse
You can report abuse, harassment, or policy violations in two taps from any Receipt or user profile, or by emailing support@playvirl.app. We aim to review reports within 4 hours and act on confirmed violations promptly.
8. Virtual Items and Purchases
8.1 Virtual Items
The Service may include virtual currency, virtual goods (such as avatar skins, cosmetic items, and game passes), and similar items ("Virtual Items"). Virtual Items are licensed to you, not sold. You have no ownership interest in them, and they cannot be redeemed for real money or transferred outside the Service.
8.2 Purchases
In-app purchases are processed by Apple, Google, or other authorized payment processors. All purchases are final and non-refundable except where required by law or expressly stated in our refund policy. Payment-processor terms apply in addition to these Terms.
8.3 Pricing and Taxes
Prices are shown in your local currency where available. You are responsible for any applicable taxes.
8.4 Loot-Box-Style Mechanics
If we offer randomized rewards (for example, avatar gacha), we will publicly disclose the odds of each outcome and any "pity" thresholds before purchase.
8.5 Free-Trial and Subscription Renewals
If you sign up for a subscription, it will renew automatically at the end of each billing period unless you cancel before the renewal date through your App Store / Play Store account settings.
8.6 Refunds
In-app purchase refund requests must be submitted to Apple or Google (depending on your platform) per their refund policies. We will honor refunds we are required to provide by law (including, where applicable, the right to withdraw within 14 days under EU/UK consumer law for non-digital goods).
9. Intellectual Property
9.1 Our IP
The Service, including all software, designs, text, graphics, sounds, audiovisual content, and trademarks (such as "VIRL," "Wooz," and the VIRL logo), is owned by Wooz or our licensors and is protected by US and international intellectual-property laws. Except for the limited license in Section 5, no rights are granted to you.
9.2 Third-Party Trademarks
References to TikTok, Instagram, Snap, Apple, Google, and other third-party marks are for identification only and do not imply endorsement.
9.3 Feedback
If you send us feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
10. DMCA / Copyright Infringement
If you believe content on the Service infringes your copyright, send a notice to our designated agent including the elements required by 17 U.S.C. § 512(c)(3):
Designated DMCA Agent: Wooz Inc. — DMCA Agent 32 Willow Road, Menlo Park, CA 94025, USA Email: support@playvirl.app
We will respond per the DMCA process. Repeat infringers will have their accounts terminated.
11. Termination
11.1 By You
You may delete your account at any time through in-app settings or by emailing privacy@playvirl.app.
11.2 By Us
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, for legal or regulatory reasons, or to protect the safety of our users.
11.3 Effect of Termination
Upon termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 5, 6.3, 7, 8, 9, 12, 13, 14, 15, 16, 17, and 18) will survive.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES.
WE DO NOT WARRANT THE CONDUCT OF OTHER USERS OR THE ACCURACY OR APPROPRIATENESS OF THEIR USER CONTENT.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply only to the extent permitted by law.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WOOZ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE LEGAL THEORY, EVEN IF WOOZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WOOZ'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID WOOZ IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the above limitations apply only to the extent permitted by law. Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot be excluded by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Wooz and its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
your use of the Service;
your User Content;
your violation of these Terms;
your violation of any third-party right (including privacy or intellectual-property rights);
your violation of any law.
15. App Store Terms (Apple-Specific)
If you access the Service via the Apple App Store, the following also applies:
These Terms are between you and Wooz, not Apple. Apple is not responsible for the Service or its content.
Apple has no obligation to provide maintenance or support for the Service.
In the event of any failure to conform to applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
Wooz, not Apple, is responsible for addressing any product or third-party intellectual-property claims related to the Service.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Google Play Terms
If you access the Service via Google Play, you agree to comply with the Google Play Terms of Service in addition to these Terms.
17. Disputes; Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH WOOZ THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT IN COURT, AND WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL.
17.1 Informal Resolution
Before filing any formal dispute, you agree to first contact us at legal@playvirl.app and try to resolve the issue informally for at least 60 days.
17.2 Binding Arbitration
If informal resolution fails, any dispute arising from or related to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (or, for claims under US$25,000, JAMS' Consumer Minimum Standards). Arbitration will be conducted in San Francisco, California, or by video conference at your election, and in English.
17.3 Class-Action Waiver
You and Wooz agree that each may bring claims against the other only on an individual basis, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
17.4 30-Day Opt-Out
You may opt out of this arbitration agreement by sending a written notice to Wooz Inc., Attn: Legal, 32 Willow Road, Menlo Park, CA 94025, USA, postmarked within 30 days of the date you first agree to these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
17.5 Exceptions
Either party may bring an action in small-claims court for individual claims within that court's jurisdiction, or seek injunctive relief in court for intellectual-property infringement.
17.6 Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. The Federal Arbitration Act governs the arbitration provisions. For Disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.
17.7 California Residents
Nothing in this Section limits your rights under California Civil Code § 1542, the California Consumer Privacy Act, or other non-waivable California consumer protections.
18. General
18.1 Entire Agreement
These Terms and the documents they reference (Privacy Policy, Community Guidelines, additional rules for specific features) constitute the entire agreement between you and Wooz regarding the Service.
18.2 Severability
If any provision is held unenforceable, the remaining provisions remain in full force.
18.3 No Waiver
Our failure to enforce any provision is not a waiver of that provision.
18.4 Assignment
You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
18.5 No Third-Party Beneficiaries
Except as set out in Section 15 (Apple), there are no third-party beneficiaries to these Terms.
18.6 Force Majeure
Neither party is liable for any failure or delay caused by circumstances beyond its reasonable control.
18.7 Notices
We may notify you by email, in-app message, or notice on the Site. You may notify us at legal@playvirl.app or by mail to Wooz Inc., 32 Willow Road, Menlo Park, CA 94025, USA.
18.8 Export Controls
You agree to comply with all US and international export-control laws and not to use the Service in any country subject to a US embargo.
18.9 Government End Users
The Service is "Commercial Computer Software" and "Commercial Computer Software Documentation" under FAR 12.212 / DFARS 227.7202.
19. Contact
General: support@playvirl.app
Legal: support@playvirl.app
DMCA: support@playvirl.app
Privacy: support@playvirl.app
Trust & Safety: support@playvirl.app
Mail: Wooz Inc., 32 Willow Road, Menlo Park, CA 94025, USA
